Privacy Policy

Last Updated: March 1, 2026

Review Dispute Pro ("we," "us," or "our") operates the website reviewdisputepro.com and provides reputation management, review dispute facilitation, Google Business Profile optimisation, website development, brand design, and related digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a consultation
• Submit a review removal or dispute request
• Subscribe to our newsletter or marketing communications
• Communicate with us via email, phone, or other channels
• Enter into a service agreement with us

This information may include your name, email address, phone number, business name, Google Maps link or business location, service interests, and any additional details you provide in message fields.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Referring website or source
• Pages visited, time spent, and navigation patterns
• Device type and screen resolution

1.3 Information from Third-Party Platforms

In the course of providing our services (particularly review dispute facilitation and reputation management), we may access publicly available information from third-party platforms such as Google Business Profile, Google Maps, Yelp, and Facebook. This information is used solely to deliver the services you have engaged us to perform.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and manage review dispute requests
• Deliver reputation management, GBP optimisation, and other contracted services
• Send service-related communications, updates, and reports
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our terms of service
• Detect, prevent, and address fraud or technical issues

We do not sell your personal information to third parties.

3. Form Submissions via Formspree

Our website uses Formspree to process contact form and lead generation form submissions. When you submit a form on our website, your information is transmitted to Formspree's servers for processing and then forwarded to us via email.

Formspree acts as a data processor on our behalf. We encourage you to review Formspree's Privacy Policy to understand how they handle data. Formspree is based in the United States and processes data in accordance with applicable US data protection laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

Types of Cookies We May Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website traffic and usage patterns (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Third-Party Services

We may use the following third-party services that collect or process data:

• Google Analytics: Website traffic analysis and user behaviour insights
• Formspree: Contact form processing and submission handling
• Vercel: Website hosting and deployment
• Google Ads: Advertising and conversion tracking

Each third-party service operates under its own privacy policy. We recommend reviewing their respective policies for details on how they handle your data.

6. Australian Privacy Principles (APPs)

Review Dispute Pro is committed to compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). In accordance with these principles:

• APP 1 — Open and Transparent Management: This Privacy Policy outlines our practices for managing personal information. We take reasonable steps to make this policy freely available.
• APP 3 — Collection of Solicited Personal Information: We only collect personal information that is reasonably necessary for our business functions and activities.
• APP 5 — Notification of Collection: We notify you at or before the time of collection about the purposes for which we collect your personal information.
• APP 6 — Use or Disclosure: We only use or disclose personal information for the purpose for which it was collected, or a directly related secondary purpose that you would reasonably expect.
• APP 8 — Cross-Border Disclosure: Where we disclose personal information to overseas recipients (such as US-based service providers like Formspree and Vercel), we take reasonable steps to ensure they comply with the APPs.
• APP 11 — Security: We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
• APP 12 — Access: You have the right to request access to the personal information we hold about you.
• APP 13 — Correction: You have the right to request correction of any personal information we hold that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

If you believe we have breached the APPs, you may lodge a complaint with us directly or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. US Data Collection Compliance

For users located in the United States, we comply with applicable federal and state data protection laws, including:

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at watchhub21@proton.me. We will respond within 45 days as required by law.

CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act. All marketing emails we send include an unsubscribe mechanism, our physical mailing address, and clear identification of the message as an advertisement. We honour opt-out requests promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure hosting infrastructure via Vercel
• Restricted access to personal information on a need-to-know basis
• Regular security reviews and updates

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely delete or de-identify it.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website and services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all privacy-related inquiries within a reasonable timeframe, and no later than 30 days (or as required by applicable law).